Bazaar is an online e-commerce platform
to deliver preferred groceries and other products to your doorstep with the
help of personalized shoppers. Bhukkad Bazaar facilitates to place grocery orders through
the mobile app on Android, Website.
- How do I order groceries?
so easy! Using Bhukkad Bazaar online
portal, add your favorite items to the cart, choose a delivery location, and
place your order.
are you waiting for? Start shopping now!
- Is my address in your coverage area?
to know if Bhukkad Bazaar delivers in
the online portal, choose a delivery address, you will get a pop-up if your
area is not covered.
- How do I add things to my cart?
the plus sign next to the item you want to be delivered to add the item to your
cart. You can also click the item to see a more detailed item description, and
then select the plus sign to add it to the cart. When an item is in your cart,
you will see a tag appear next to the item that says 1 in the cart.
- Is there a minimum order amount?
There is no minimum order amount. However, we cheer you to shop more to save
- How are your prices determined?
super simple! The price you see in the Bhukkad Bazaar app is the price you pay
partner with multiple stores, and each store might sell the same product at
different prices. Since the market prices keep changing in the FMCG industry,
there is a possibility of slight price differences, especially for fruits and
purchase products from supermarkets and the product price from various
retailers can be different. The price paid in Bhukkad Bazaar can slightly vary from in store prices, as
that includes the cost for packing and processing the product. The products are
freshly picked from the super markets and not sourced from the warehouse.
are trying hard to pick the latest market price, however, minute fluctuations
may occur. Please feel free to contact us when you come across such price
variations. We are more than happy to refund you the difference amount!
- Are there a maximum number of deliveries
allowed in a day?
You can order as much as you want!
- Can I order from desktop or laptop?
you can! We are happy to announce the launch of our website. Please visit www.bhukkadbazaar.com to place your order through laptop or desktop.
- What are the delivery charges
for my order?
Rs.1 - Rs.499
- Can I order frozen foods and other foods that
need to be kept cold or warm?
We will shop for and deliver your groceries with the same care that you would.
Special attention is paid to items that need to be kept cold or warm. Bhukkad
Bazaar Shoppers will make sure to get
them to you quickly and safely!
- Can I have groceries delivered to family or
We love that our members are so giving. You can send groceries to anyone as
long as they're in the coverage area
currently deliver within 7 km radius of all the areas in Faridabad and Bareilly.
will be soon expanding to other cities.
- What if the store is out of something that I
shopper will contact you to see if you would like a substitute item!
- What days and times can I get groceries
deliver 7 days a week with the exception of certain holidays. If the stores are
open, we will deliver to you!
- Can I add items to my order after I have
shopper can help you with this! You can chat with your shopper and let the
shopper know what you like to add. The shopper then updates the cart and gets
the items for you.
- How can I see the status of my order?
you place the order, select my orders from the profile, you can track your
you have not yet selected ‘Checkout’:
Select ‘Empty Cart’ to empty your cart.
- When can you schedule a delivery?
can place a grocery order anytime at your convenience. Deliveries can be
scheduled for a two-hour window.
- Do I need to be home at the time of delivery?
Please do not schedule a delivery during a time window in which no one is home
to receive the delivery. If no one is home at the time we deliver your
groceries, we will call your mobile phone to ask for options on how to complete
the delivery. Should this occur, any perishable items in your order could be
damaged, so please make sure someone is available to receive the order
can view the receipt of your order in the order history.
- There are damaged item(s) or some items
missing in my order. What should I do?
no! We’re sorry to hear that you had issues with your order. Please contact our
support team immediately with the following information:
1. Order number
2. Damaged Item description
3. Photographic evidence
- How do I cancel my order?
can contact our support team for any queries related to
- What forms of payment do you accept?
currently accept all major Indian credit and debit cards. We also support cash
on delivery in specific areas.
- Why was I charged a different amount from the
final charged amount will always reflect the cost of the items that you
receive. There are several reasons that this charge could be more or less than
the original total at checkout. We are working on the differences to make it
convenient for you. If you find any such cases, feel free to contact us
- What should I do if I need GST bill for my
receive a GST bill, you can reach out to our customer support team. Once the
request is received, the GST bill will be mailed to the e-mail ID provided by
inclusive Bills collected from vendors will only be sent. The price paid in Bhukkad
Bazaar may slightly vary from in store
vendor prices, as it includes the operation costs involved in processing the
order. For more details on this, please refer to the FAQ section
relating 'How prices are determined?'.
- What is Bhukkad Bazaar wallet?
Bazaar Wallet is a credit pocket which
is associated with your Bhukkad Bazaar account in which the gift amount and refund
amount both are added. Gabcery wallet is splitted in two categories
1. Gift Wallet
2. Refund Wallet
- How does Bhukkad Bazaar wallet funded?
Bazaar wallet can be funded in the
1. Gift wallet can be funded either by promo codes or directly through Bhukkad
2. For every return, cancellation, alteration in order or product undelivered,
the balance amount will get added in the refund wallet
- How does Bhukkad Bazaar wallet redeemed?
in the wallet will automatically be considered for redemption while placing an
1. Refund wallet amount will be prioritized first for redemption
2. Only 10% will be considered for redemption from the gift wallet for the
total amount of order
- Can I add credit to my wallet?
you cannot add credit to your wallet. It can only be added by coupon codes in
gift wallet and by refunded amount in refund wallet.
- Can wallet amount be refunded to my bank
refund wallet amount can be refunded to bank whereas gift wallet can only be
used for future orders. Please contact our customer support to initiate the
- How can I reset my password?
you have forgotten your password, you can reset your password using the Bhukkad
- Can I change the email in my account?
In Bhukkad Bazaar online portal, select
my profile from the menu and edit email ID.
- How do I add another delivery address?
you click checkout button, you get an option to choose your new address.
- I am having problems with the app. How do I
For both the iPhone and the Android phones, check
1. Verify that your phone has been updated to the latest version of its
2. Verify that your Bhukkad Bazaar app
has been updated to the latest version.
3. If both your phone’s operating system and your Bhukkad Bazaar app has the latest version, then try closing
On the iPhone, press the ‘Home’ button twice. The phone displays all the open
apps. Swipe the open app towards the top of the phone. To exit this feature,
select the ‘Home’ button once or tap on the Home Screen.
On the Android phone, select the ‘Recent Apps’ icon or press and hold the
‘Home’ button until the Recent Apps list appears. Swipe the open app towards
the right of the phone. To exit this feature, select the ‘Recent Apps’ icon
4. Try to open your Bhukkad Bazaar app
again. If the app still does not work, then try turning off the phone
completely and turning it back on. On the iPhone, Power Off, press and hold the
‘Sleep/Wake’ button (the thin rectangle button) until the option ‘slide to
power off’ appears. Slide the power button to the right and wait while the
phone turns off. Then turn the phone back on by holding the ‘Sleep/Wake’
button. On the iPhone, Soft Reset, press and hold the ‘Sleep/Wake’ button (the
thin rectangle button) and the ‘Home’ button at the same time for at least 10
seconds until the Apple logo appears. Let go of both buttons. The phone will
continue through the usual process of starting up. On the Android phone, press
and hold the ‘Power’ button until the ‘Device Options’ appear. Select ‘Power
Off’. The phone will shut down. Then turn the phone back on by holding the
5. Try to open your Bhukkad Bazaar app
again. If the app still does not work, then try reinstalling the app. On the
iPhone, select and hold the Bhukkad Bazaar app until a small ‘x’ appears on the upper
left corner. Select the ‘x’. When the confirmation window appears, select
‘Delete’. The app will disappear from the Home Screen. Select the ‘Home’ button
to exit from the feature. Then go to the app store to select the Bhukkad Bazaar
app to install it again. On the Android
phone, open the ‘Settings’ app. Select ‘Applications. Select ‘Application
Manager. Select the Bhukkad Bazaar app.
Select ‘Uninstall’. When the confirmation window appears, select ‘OK’. The app
will disappear. Then go to the Google Play store to select the Bhukkad Bazaar app to install it again.
6. Once your Bhukkad Bazaar app has been
installed, try to open your Bhukkad Bazaar app again. If the app still does not work,
please contact us.